What Should I Expect If I Have Water Damage?


Have you recently experienced water in your house that shouldn’t have been there?

Maybe the kids put the wrong soap in the dishwasher causing it to spill out water all over the floor. Or maybe the hose to your washing machine came out of the drain in the wall and dumped water all over your laundry room. These are both common sources of water damage that we at All Nation Restoration see every day. If left uninspected by a water damage restoration company, these types of water losses cause serious damage to your home and property even if you acted quickly in mopping up the water. Below are some tips that might be helpful if this has happened to you and what to expect if you do have water damage.

Buckets Catching Water

Buckets Catching Water

Have you cleaned up all the water?

Even if you have cleaned up the surface water and have no visible damage, you may still have a problem. Almost immediately following a water spill or leak, water makes its way under the baseboards or cabinets and into the drywall and walls cavities and remains there leaving the area wet for months. A sign that water is trapped behind the baseboards is when the baseboards begin to separate from the wall at the caulk line or begin to show signs of swelling. These areas now become a prime breeding ground for mildew, mold, structural rot, and bad odors, turning what seemed to be an unfortunate water spill that was easily cleaned up, into an issue that requires mold inspectors to write mold protocols and licensed mold remediation companies requiring you to move out of your home, setting up containment barriers and removing harmful mold from your home. These situations are hard for homeowners because most times their insurance companies will deny any chance of a claim due to negligence or simply because most insurance policies don’t cover mold. This is something we at All Nation Restoration wish to spare all homeowners or businesses from experiencing.

Standing Water

Standing Water

What do I need to do if I had a large water spill?

The first step you are going to want to take is to call a reputable water damage restoration company right away to do an inspection of the area using moisture detecting equipment. Most restoration companies can arrive in about 30-45 minutes during an emergency situation and the next day for non-emergencies. You can ask yourself, neighbors, or friends for recommendations or search online and read reviews. Please don’t call just any company, it is very important that you do a little research first so that you know you are getting a company that will be honest with you and not just try to sell you a service you don’t need. While you are waiting I would recommend you make sure that no more spills happen and make an attempt to clean up as much water as possible. Also, be sure to take pictures of the area before you clean it up and document the time you spend cleaning up. This could be helpful should you need to file an insurance claim.

What should I expect if I do have further water damage that needs to be remediated? 

What to expect heavily depends on how large of an area is affected, which rooms are affected and what materials, salvageable or non-salvageable, need to be removed in order to dry and treat the structure. When I line my customers out on the scope of work I like to break it down to them by days.

Bagging Wet Carpet Pad

Wet Carpet Pad

  • Day 1(24 hours): Call the insurance company and file a claim if the damages are estimated to be above your deductible. Normal deductibles are about 1% of the value of your home. The water damage restoration company should document the affected area by taking pictures of the damaged structure and contents, extract water if water is still standing or soaked into the carpet, begin filling out their dry logs, manipulate furniture out of the affected area or secure it in the area, remove any non-salvageable carpet and padding and place drying equipment. The drying equipment used in most cases are air movers and dehumidifiers. The fans make a lot of noise and blow a lot of air. The dehumidifiers don’t make a lot of noise, but they do let off a good amount of heat. Some fans on the market are quieter than others but either way, the affected area will no longer be a pleasant place to be. In some cases, the insurance company will pay for a stay at a hotel while the remediation work is taking place if living in the house becomes unbearable. If you are left without a functioning kitchen and/or bathroom then you may be covered for an extended stay. Always check your insurance policy and talk to your insurance agent if you have questions about your coverage.
water behind baseboards

Water behind baseboards

  • Day 2(48 hours): About 12-24 hours after the equipment was placed, the water damage restoration company should come back and check the moisture content in the affected materials. Normally day 2 is when removals take place. If you had non-salvageable carpet and pad, then that should have been removed on day 1. The most common removals are baseboards, toe kicks (the lower portion of your cabinets), laminate or hardwood floors, drywall, and insulation. Other items may also be removed if they impede the process to dry, such as cabinets and vanities. In most cases, drywall and insulation can be dried in place. Once the baseboards have been removed then small holes about a ½” in diameter will be drilled under the baseboard line to allow air movement into the wall cavities. After the removals take place, then the technicians should clean up really well to avoid getting dust blown around your home. The drying equipment is set back up and airflow is now being focused on the wet salvageable materials along with the main structure of your home. By structure I mean the wood framework of your house, such as studs, joists, headers, and beams.
Drying equipment

Drying Equipment

  • Day 3 – 6 +(72 – 144+ hours)By this time during the project you should be well on your way to getting things dried out! The average time it takes to dry a structure out completely is about 72 hours. Expect a technician to arrive at the job every day to check on the equipment and how well things are drying up. There are times that it does take longer to dry, it just really depends on the environment of the project. Some variables that can extend the dry time are temperature, multiple levels affected, and equipment. The ideal temperature for the drying environment is between 80-90 degrees Fahrenheit, at this temperature water will evaporate at just the right speed so as to not cause secondary damage to your home or business.  When you’re dealing with multiple levels affected by water, then there are more cavities where water can become trapped. We dry out these cavities by injecting dry air into them and it can take longer than 72 hours for the dry air to completely dry out the space. Also, if at all possible you want to make sure the restoration company you hire has up-to-date drying equipment. Restoration equipment is continually becoming more efficient every day. The older equipment that is still being used takes longer to dry out your home and consumes a lot more electricity.
Treating house with anti-microbial

Treating house with anti-microbial

What do I need to do once my house is dry?

Finally, the time has come for the technician to inform you that everything is dry and he can now pull the equipment. I’m sure that you have been eagerly awaiting this news for days! But before he pulls the equipment, be sure to ask the technician if he can show you with his meters that everything is dried out properly. We have seen where technicians want to move on as quickly as possible and they will leave areas wet in order to do so. This is not common, but it does happen. If all is dry and the equipment is powered down, you will experience a quite unlike any other time in your life! The day that the equipment is pulled is normally the day that the affected area gets treated with an antimicrobial agent. This is a secondary treatment method that is applied on porous surfaces and into wall cavities to help kill mold spores and decontaminate the affected areas. The chemical should be safe and non-toxic, but it is applied using a fogger which can be just a bit uncomfortable to breathe in. You should expect to leave the home for a couple of hours after the treatment to allow the antimicrobial to dissipate. The most common antimicrobials are Sporicidin and Microban. The technician should clean up really well before the application to avoid blowing dust all over your home. Also, you should do what you can to put up any exposed food and put out any pets in your home.

This is just a summed version of what to expect during a water-damaged job. Every job is different and not all companies are the same, but the process of mitigating damages does have its protocols for each situation, and finding a company that understands and follows these protocols is a company you should hire. Hang in there and always remember it could be worse!




Joshua JacksonWhat Should I Expect If I Have Water Damage?


Join the conversation
  • peru - July 29, 2018 reply

    Ꮤoah! I’m really digging the template/themе of this site.

    It’s simple, yet effective. A lot of times it’s hard to get that “perfect balance” between superb
    usability and visual appeal. I must say tһat you’ve done a greɑt job wіth thiѕ.
    Also, the blog loaԀs extremely ԛuick for me
    οn Chrⲟme. Excеptional Blog!

    Chris Moreno - August 16, 2018 reply


  • Millie Hue - August 24, 2018 reply

    Thanks for pointing out that we should be hiring a company that understands the protocol for removing water from your house. I think that is important to prevent further damage. We just needed to hire a reputable company because the part of the house that has been affected by this incident is our kitchen which has lots of appliances that might get damaged.

    Chris Moreno - August 24, 2018 reply

    That is correct. Finding a company that understands how to mitigate the damages without going over board and keeping your contents/appliances protected, is going to be a good decision. I hope you found an honest company!

  • Millie Hue - October 18, 2018 reply

    Thanks for helping me understand that the water damage company will be able to document the affected area by taking photos and filing them accordingly. This has given me peace of mind that my house will be fine once we hire them. We just have been affected by the flooding due to the hurricane last week which lasted for three days.

  • Gary Puntman - January 29, 2019 reply

    It’s nice that most water restoration companies can arrive to your house in about 30 minutes. I’m sure it’s important to have someone come help you as soon as possible like that so you prevent as much damage as possible. Water damage can rough and I’m sure it could end up being expensive.

    Chris Moreno - February 28, 2019 reply

    Your sure right!

  • Arya Smith - February 27, 2019 reply

    I like that you pointed out that the property must be cleaned completely to ensure that the dirt will not be blown around the house when the restoration is done. I will share this information with a friend of mine whose house got damaged with water due to the pipes that burst in their kitchen. It appears the house is already more than five decades which is why the parts are old.

    Chris Moreno - February 28, 2019 reply

    Glad this helped you!

  • Sophia James - March 7, 2019 reply

    It’s great to know that there will be places where treatment is needed especially for porous surfaces to keep them from having molds. I guess it is really that important to hire professionals when you experience water damage. My best friend must know about this since their pipes burst which is why their kitchen has a lot of wet areas. They turned off the supply for now, and they must contact a professional as soon as possible.

    Chris Moreno - March 8, 2019 reply

    Glad you found this helpful! If your friend in in the Central Texas area they can call us at (512)934-8180 and we would be glad to help

  • https://flooddamagecleanupexperts.wordpress.com/ - March 10, 2019 reply

    I think this is among the most important info
    for me. And i am glad reading your article. But want to remark on few general things,
    The site style is great, the articles is really great : D.
    Good job, cheers

    Chris Moreno - March 11, 2019 reply

    Thanks for the great feedback!

  • Blake Gill - March 16, 2019 reply

    I am incentive for your blog because your post encourages me and it’s helpful for my avoidance risk sensitive culture. Thanks for such a great information.

    Chris Moreno - March 19, 2019 reply

    Your welcome! Any specific questions just please let me know.

  • http://www.dead.net/member/waterrestorationaustin - March 26, 2019 reply

    Amazing! This blog looks exactly like my old one! It’s on a completely different subject but
    it has pretty much the same layout and design. Wonderful choice of colors!

    Chris Moreno - March 28, 2019 reply


  • Justin Foley - March 31, 2019 reply

    Nice man! I am just starting my apprenticeship, and your content can really help fill in the gaps. Very well written – looking forward to more!

    Chris Moreno - April 5, 2019 reply

    Your welcome Justin! Glad I could help.

  • Chris - July 8, 2019 reply

    Looking for mold removal, water damage repair, or fire damage restoration services for your home or place of business? You're in the right place! Call Now!

    amsn - June 28, 2020 reply

    ok chris

  • Hi-Spec - July 11, 2019 reply

    When you have water damage it will cost you electrical problem and molds. It is better to call a professional right away to fix the problem.

    Chris Moreno - August 16, 2019 reply


  • Wade Joel - September 26, 2019 reply

    We visited my mom’s house last week and we noticed some water stains on the walls. I didn’t think it would be that big of a deal but my brother mentioned how that can become a much bigger problem, so he suggested we should call a professional. The problem was that we didn’t really know who to call but you did a great job explaining in detail what the whole restoration process consists of and who should be doing it. Also, I truly appreciate the fact that you also included after-care recommendations!

    Chris Moreno - November 9, 2019 reply

    I’m glad we could help Wade

    cbd oil - March 16, 2020 reply

    WOW just what I was looking for. Came here by searching
    for cbd

  • Eli Richardson - October 29, 2019 reply

    It was great you pointed out that the property must be cleaned out entirely to avoid mold from growing. It would be a great idea to have a restoration service when facing a flood. thanks for the useful information on what to expect from water damage.

    Chris Moreno - November 9, 2019 reply

    Your welcome Eli

  • Randy Chorvack - November 11, 2019 reply

    I’ve been so overwhelmed that I didn’t even think to file a claim with my insurance, so thank you for mentioning that. I had a pipe burst the other day and it’s caused quite a lot of damage to my basement. I like the idea of using a dehumidifier so I’ll definitely try that.

    Chris Moreno - November 27, 2019 reply

    Yes checking you coverage with your insurance may be a good idea. If you call a reputable water restoration company, they can help help walk you through the claims process. You may also need air mover(fans) to help with the drying as well.

  • Sadie Johnson - December 17, 2019 reply

    Thank you for mentioning that when faced with water damage, the property must be cleaned out entirely to avoid mold from growing. A pipe just broke in my bathroom when I wasn’t home, and it caused a lot of water damage that I need fixed. I will definitely utilize all of your great tips and information when trying to fix my water damage.

    Chris Moreno - February 18, 2020 reply

    We wish you the best Sadie. If you need any advise you can call us at (512)934-8180

  • ปั้มไลค์ - June 10, 2020 reply

    Like!! Great article post.Really thank you! Really Cool.

    Chris Moreno - July 7, 2020 reply

    Thank You!

  • Zenith - January 27, 2022 reply

    Really amazing post! A big thanks for such a useful information on what to expect when having water damage.

    Joshua Jackson - January 27, 2022 reply

    You’re welcome! We do our best to educate our communities.

  • Rick Jones - January 28, 2022 reply

    I will be sure to call a trustworthy water damage restoration company as soon as possible. Thay way the water doesn’t cause any problems. Maybe I can get professional to help me out with finding the right company.

    Joshua Jackson - February 2, 2022 reply

    Sure! If you’re in the Austin, Tx area we can gladly assist!

  • Hailey Miller - February 3, 2022 reply

    It got me when you said that water damage can lead to structural rot and mold. My husband and I do not know what to do with our basement that was flooded last week. I guess we should look for damage contractors on Monday who can restore our basement’s walls and floors within one week.

    Joshua Jackson - February 3, 2022 reply

    The sooner you act the better. A company such as All Nation Restoration, LLC. can have someone on-site usually within a few hours to assess the extent of the event.
    They often bring some equipment with them so the job can start asap and reduce any further damages.

  • William Cramer - February 9, 2022 reply

    There are times that it does take longer to dry, it just really depends on the environment of the project. Some variables that can extend the dry time are temperature, multiple levels affected and equipment. Thank you for taking the time to write a great post!

  • James Thornton - February 9, 2022 reply

    These situations are hard for homeowners because most times their insurance companies will deny any chance of a claim due to negligence or simply because most insurance policies don’t cover mold. I’m so thankful for your helpful post!

  • Mary Naquin - February 9, 2022 reply

    If you suspect that there has been water damage in your home, it is best to call a professional right away!

  • Mia Evans - March 3, 2022 reply

    Thanks for helping me understand that the water damage restoration company would need to documents the details of the issue regarding the structure and its contents. I will keep that in mind to ensure that I am hiring a reputable company. I just need help with the basement tomorrow morning after a pipe burst this evening, so we had to turn off the water supply for now.

Leave a Reply

Your email address will not be published.