Water Cleanup & Removal Services
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Steps you can take while you’re waiting for us to arrive:
- If possible find where the water is coming from and shut off the flow by turning off the water at the source. If the water is coming from a supply line to your toilet or faucet, you can turn the water off at the angle stop coming out of the wall by the fixture. The best thing to do is to turn the water off to the main line using the owners shut off normally located by the street. You should call a plumber if you are experiencing sewage back-up or if you cannot turn off the water yourself. Our technicians can also help in turning off the water once they are on site.
- Contact your home owner’s insurance company right away and let them know what just happened and that you have a water damage restoration company on their way. In most cases, you will find that you have coverage for these types of losses. Make sure that you write down your claim adjusters contact information and claim number. We will use that information to bill them directly so there is no out of pocket expenses on your end.
- Using your camera or mobile device take as many photos as possible. Be sure to take photos of every damaged room to include the furniture, walls and floor coverings. If you have furniture or personal items that have been damaged be sure to take photos of the damage before you move it. We will also take photos of everything when we arrive so if you can’t get it done then don’t worry about it too much.
- If you have items of value in your house that are irreplaceable and you just can’t live without, then we recommend you take some time to secure them and move them off-site or to an unaffected area of the house.
- If you want to begin extracting the water yourself then there are a few things you can do. If the water is sewage water we recommend you wait for us to arrive for safety reasons. If the water is clean water you can use towels to set up damns preventing the water from going into areas of the house that are unaffected. Using a broom or squeegee begin to push the water out of the doors and outside trying your best to go in the direction of flow. You can also use a wet vac if you have one to suck up the water from the floor. This may take several trips back and forth dumping the water once your vacuum has filled up. If you manage to get all the standing water out then you can use fans to evaporate the surface water. Make sure to keep track of the time you spent doing it yourself as most insurance companies will pay you for the time you spent mitigating the damages yourself.
These steps are meant to be suggestive only. If you are able to get them all done then awesome! If not don’t worry we can take care of it all.
For more information about Waco water extraction or to schedule a time for us to come out, please call or leave your information below.