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Insurance Claims

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Servicing Austin and the Surrounding Areas

We’re Ready To Help

Get Advice From an Expert

Our pros can help you maneuver through the confusing claims process. Insurance agents are usually trustworthy, but it’s helpful to get another perspective. That’s what we do. We know the claim process well after more than a decade of experience. You can always count on us to represent you 100%.

If your homeowners’ insurance company is giving you a hard time with coverage, we often assist homeowners in turning things around. We are happy to call your adjuster to discuss the details of what’s covered by your insurance policy. Call now to speak with one of our insurance claim specialists.

We’ll Handle the Details

We work well with insurance companies because we know what they expect from a professional company. Great service is delivered every time. We make sure you get the coverage you deserve and they get the proper documents, photos, and invoicing required. Insurance claims are confusing so it’s important to hire a company that understands the proper procedures.

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Let’s Talk Money

Filling out an authorization-to-pay form is the best option when working with any restoration company. Then, the restoration company and the insurance company are able to find an agreement on the final invoice together. What’s the benefit? Creating accountability between both companies allows the project to be done correctly and protects you from charges your insurance won’t cover.

What Kind of Damage is Covered?

Homeowners’ insurance covers sudden and accidental damages. Coverage extends to the structure of your home and personal property.*

  • Pipe burst
  • Water overflow
  • Appliance failure
  • Leaks from freezing
  • Heavy snow or ice
  • Hail damage
  • Accidental fire
  • Lightning damage
  • Explosions
  • Smoke damage
  • Wind damage
  • Theft
  • Vandalism

Homeowners’ insurance does not cover intentional damages or damages caused by neglect. Many external sources of damage are also not covered.*

  • Flood damage
  • Long-term leaks
  • Sewage backups
  • Failure to maintain household appliances and systems
  • Insect damage
  • Bird or rodent damage
  • Mold damage
  • Industrial or agricultural pollutant damage
  • Earthquakes
  • Sinkholes
  • Damage during construction
  • Expensive belongings

Additional coverage is available for many types of damage that are not typically covered.

*There are often exceptions to insurance policies. Please contact your insurance agent to understand the specifics of your policy.

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    CALL A CERTIFIED RESTORATION SPECIALIST TODAY:


    (512) 934-8180

    We’re Here to Help!

    Where We Service

    We have technicians trained in fire and water restoration standing by 24 hours a day in Austin, Round Rock, Pflugerville, Manor,  Bee Cave, Georgetown, Cedar Park, Leander, Driftwood, Bastrop, Buda, Dripping Springs, Elgin, Florence, Hutto, Kyle, Logo Vista, Lakeway, Liberty Hill, Marble Falls, San Marcos, San Antonio, New Braunfels, Schertz, Seguin, Taylor, Volente, Wimberly, Waco, Hewitt, Woodway, Robinson, Beverly Hills, Bosqueville, Bellmead, Lacy Lakeview, Elm Mott, and beyond. Our average response time is 30 minutes or less so don’t hesitate to call now!

    We are Licensed, Bonded, Insured, and Certified!

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    Rob RobinsonInsurance Claims